Orangetheory Fitness - Castle Rock, Colorado

Rebeca Harcharik

Joining Orange Theory Fitness has been one of my best recent decisions I have made. I need the motivation and coaching to work out. I receive that here. I enjoy the workouts and I am becoming slimmer and stronger. I see results in just two months. Coach Deb is great. She also counsels me in my diet. It is a comprehensive experience and I absolutely recommend working out here.

Alyssa Swiney

6+ year OTF member & prior studio manager here just lending thoughts.

I am only writing this in hopes OTF can consider allowing same day changes without fees. This specific location is amazing in terms of the coaching staff & the SA’s. Conner was a good SM too! It’s just frustrating we pay such a premium for our memberships & cannot change classes in the same day. I understand the 8-hour cancel policy (I charged this too many times to count at my CO studio) however, we never penalized a premium
Member for having something come up & needing to move to another class. The appeal of OTF is the class times. I personally am a busy work from home AND stay at home mom. I get not allowing this everyday but things come up! Kids, dogs,
Work, health etc. Taking away the ability to move classes without being charged deters members from actually using their membership for the workouts, which isn’t that what OTF is all about? More life…? When you charge a member even though they make it to the following class what message does that send? That OTF cares more about the $12.00 fee & revenue than the member actually getting in their workout for the day? When you charge the member what is the motivating to go, since you already were charged? Once again, I get the 8-hour cancel and if it was a true cancel, charge me all day long. But simply coming to a later class should not warrant this fee.

As I stated the coaches at this location are AMAZING. Truly some of the best I’ve ever seen. Deb is incredible, Jenny & Camille too! The SA’s are great & I can tell they care but their hands are also tied with this same day change policy which is sad because it makes it seem like they don’t care about the members, which I know that’s not the case. I am unsure of who the SM is at this studio because they’re never out talking to members, if there is one? I know Conner left….But as I said the SA’s and coaches are what keep this studio alive & upbeat.

I’ll continue to pay whatever fees as I simply cannot control the course of my days sometimes as I am sure other working parents can relate to, but it’s extremely frustrating and why I can only leave a 3-Star review. I pay for this & lifetime and at least at lifetime I get free childcare (and my membership is cheaper than OTF!) That’s why this same day change policy is so frustrating as we pay SO much for these premium memberships.

All the same, I love OTF. It got me in shape for my wedding back in 2018 and it has helped me tremendously postpartum both physically and mentally so I’ll die on the OTF hill, but just some food for thought from a long term premium member, previous SA & well performing SM.

Connie

Wow! It's been six years since I stared OTF and my last review. 1500 Classes and counting. What can I say. Next to God, and my Family, This is the most consistent thing in my day, week, year. A lot of that has to do with the workouts. But even more has to do with the community feel that is OTF Castle Rock. It's one of those places where everybody knows your name. (Little Cheer's reference here) Everyday I go, everyone is cheering each other on. Encouraging Coaches, Sales associates, and members make each class I take enjoyable. The friendships made here are amazing. Keeps me motivated and moving without a lot of fluff. (Dance steps, etc.) I love the combination of weights and cardio. One hour and done for the day. I am hooked. It's how I like to start my day!
Thanks to everyone, Deb, Mackenzie, Dani, Morris, Niki, Sydney, Camille. Such great coaches. The front desk staff, Bella, Megan, Sam, Conner, Lindsey. So good at keeping track of everyone and knowing your preferences. They are all the best!!!

Kristin Anderson

I am so bummed to right this review but I feel I’ve run out of options. Long story short, last Christmas I bought my husband two months worth of Orange Theory unlimited in preparation for our honeymoon in March. I was told they would stop charging my card after two months. Well fast forward to September, I had a meeting with my accountant, who noticed multiple reoccurring charges. Of course I was confused as my husband hadn’t been back after the 2 months was up. I reached out to Orange theory over 10x in a 2 month period just to speak with someone to assist me in a resolution - whether it be a refund or a credit. Unfortunately, all I got was the run around from everyone. Bring a business woman myself, I would never treat a customer this way. It’s so frustrating when all you want is a call back and a solution.

Morgan Ehtessabian

5-years later and I’m finally writing a review! I’ve tried just about every kind of fitness class out there. OTF is the best of the best full body workout. Each day is different, which is perfect for weight loss and to maximize results. Gotta give a special shout out to Bella & Coach Deb. Bella is always at the front desk with a smile on her face and going above and beyond to accommodate the members. You won’t find a coach as knowledgeable, witty and spunky. OTF wouldn’t be the same without either one of them! Don’t delay in giving OTF a try. Your mind, body and heart will thank you <3

Becky Russell

I love ALL the coaches and how motivating they ALL are! I like that every workout is different and I feel I get a really good workout every time! Also, it is really cool to walk in and the ladies at the front desk call you by name... that is AWESOME and they are soooo friendly and very helpful! I look forward to my workouts and I have so much fun! YOU ALL ARE THE BEST!!!! Thank you thank you thank you! 😉

Amy Buckingham

Orangetheory Castle Rock has been a game-changer in my fitness journey! From the moment I walked through the door, I felt welcomed and motivated. The instructors are top-notch - they're not just fitness experts; they're also incredible motivators who genuinely care about your progress.

The front desk staff is always friendly and helpful. They make sure that scheduling classes and managing your membership is a breeze. Their professionalism and warmth create a fantastic atmosphere every time I visit.

But what truly sets Orangetheory Castle Rock apart is the incredible motivation, confidence, and strength it has given me. The workouts are challenging but doable, and the supportive community that thrives here keeps me coming back for more. It's not just a workout; it's a lifestyle that I'm proud to be a part of.

If you're looking for a place that will push you to achieve your fitness goals while making you feel like part of a fitness family, look no further than Orangetheory Castle Rock. I can't recommend it enough!

Jenny Chugg

I Love OTF castle rock! Everyone is friendly and helpful! Love the front staff Jenny, Bella, Megan, Jordan, and Connor!
Also, the coaches are awesome! Deb and Sydney are fantastic! They care about who they hire and do a great job selecting coaches and staff! I love how they get to know me and push me when i need it! I love the positive energy with members! I’ve been able to get to know so many people! And i especially love the new LIFT format! It’s awesome!