Venice Olive Oil Co. - Colorado Springs, Colorado

Denise Boyd

The customer service was great. HOWEVER, I had to have them ship my purchases the guy working said he would ship this on Friday for us as we had made our purchase on Thursday. Which was great and would save me from going to the USPS to ship. I hadn't received our order by Wednesday so I called and he said he got delayed and sent it out on Monday come to find out via the tracking (which I never got either via email and he couldn't find it) Our shipment was NOT sent till Tuesday which was very disappointing because had he shipped it when he said he would my mom would have gotten hers from me and I wouldn't have to ship hers separate. So was NOT very happy about that. If a store representative tells the customer he is going to do something follow through. Customers are who make your paycheck. I have worked in retail for 2 decades and this is not good customer service. 🙁

s w

Wonderful! Amazing service. They clearly care about their customers and also their product. We arrived right before closing and they were very gracious. Explained everything, gave great suggestions, let us taste and browse without rushing. They even threw in some extra oil when we couldn't decide which to get. Their complementary brochure on the oils and vinegars, what they pair with and great ideas to try things with was an extra bonus and so helpful. The prices are good for the quality and the selection of taste and sizes are amazing. Really can't say enough for this place. Even if olive oil isn't part of your every day experience you should try this place out. It's a treasure in the Springs.

C Benavides

Wow! I had an amazing first experience shopping here today. I came across the website by accident; looking for healthy olive oils. Matt was extraordinary in his help and customer service; I learned so much! This will definitely be my go to place!

Chris Sauerwein (RubanCrusade)

Matt is always very friendly and helpful and his staff is great. Best selection and quality I've found in the Springs, with lots of great related items from jams and bread mixes to bottles and dishes. And the personal touch is really a rare find.

C M

Awesome olive oil and vinegar store with various peripherals as well. The products are always excellent quality, and the selection is pretty broad. The store owner, Matt, is very friendly and helpful as well.

Tom Parrott

There was a sign on the counter that read "$5 off 12.7oz bottle." I asked for a garlic and a wood smoked olive oil 12.7 bottle. Employee said that the sale is not available. I said you have to honor the sale price. He said sorry. Thats called bait and switch. The sign lured me to the better price point and now i cant get it at that price YOU advertised. Im sick of businesses acting like they have all the power. I have power too. Its called never spending another dollar at The Venice Oil co. You not only lost a great customer, I will be telling all my friends and the Better Business Bureau. Thanks for wasting my time!

Brandon

Such a great spot for a variety of olive oil and vinegar. The service is always amazing and incredibly helpful. I bet that we have tried at least half of their huge selection and have never been disappointed with the quality. Their loyalty program is great too. We always have a $20 credit from the last time we visited.

Bryan Dufaud

Never have I had such a great online ordering experience:)

The website provides extensive information of all their products- explaining in detail descriptions of their oils and vinegars and more. Also showing best sellers for first time buyers is handy- it makes it very easy to select a great product for myself buy the perfect gift!

But what really impressed me was Matt, the owner, reaching out personally to me about my order letting me know that he would be happy to help me gift wrap these items I had ordered in store. And when I arrived I was greeted with his and his associate's warmth (and not to mention amazing smells in the store). And what a breeze- He gift wrapped all of my bottles in a snap-beautifully and addressed to the corresponding gift recipient. I know that they will love them!

I will definitely be back to enjoy the experience of tasting all the wonderful oils and vinegars! We need more places like this that you can just tell are truly passionate about what they do.