Discovery Village At The Forum - Fort Myers, Florida

Amy Neaher

I stopped in randomly on a Saturday to see if someone could assist or point me to a resource who could assist a guest from out of town staying at a hotel my husband works at. I was greeted warmly at the door and Geraldine (Gigi) the senior life counselor quickly tracked down someone who who was possibly able to help. She really went out of her way for someone not a resident or potential one. The place was also clean and bright and the residents were out being social. Definitely a place to consider.

Hannah Bagley

We placed my aunt here a few weeks ago and let me tell you, WHAT A RELIEF that was for her and my family. From the moment we walked in the door to do a tour to the last day I was there visiting, I was treated like family. Staff is wonderful and so caring. You can tell residents come first. Before moving in, my aunt was struggling. On her first day she saw Dr. Butler and was given the right treatment and Immediately was thriving. I’m so thankful for GiGi and all that she did for us, and continues to do now that we’re all back home 8-20 hours away. All the med techs and assistants that help my aunt with her day to day needs. I’m so grateful we discovered the Forum.

Kim Towne

My mom spent almost a year here, in hindsight, that was 51 weeks too long. Do not send anyone you love here. They promise the moon and stars and are incapable of delivering of even the most basic things. To their credit, they cleaned house and fired many staff and are trying to fix things, but who knows how long that will take. My words of advice:
- Don’t expect hot, quality meals.
- Don’t expect your bill to be on time or accurate. Ever. Took me 6 months to get my first accurate bill and still waiting on a corrected bill and final bill from moving out.
- Don’t expect any continuity of care, the turnover rate is so high, that’s impossible.
- Don’t believe when they say they’ll check on your loved one frequently, they don’t and your loved one will be lucky if they get their scheduled showers and laundry done.
- Until they actually get working call buttons, don’t expect a fast response if your loved one needs something. And considering there is so little accountability due to poor leadership, even after that, good luck.

While the rooms are a good size, and, of course, there are a very few good staff, run away from this place as fast as you can. They can’t deliver.

Alexa Keating

I accompanied Chicago Heat to Discovery Village as their webmaster for 3 years. I had an opportunity to speak to the residents, staff and visitors and to observe the operations and level of satisfaction the residents experienced there. They were comfortable with sharing their thoughts. Overall, they were satisfied with their decision to locate there, the overall care, food, entertainment and most of all what living there added to their retirement years.

Maddy Sieber

From a therapist standpoint, this is an amazing atmosphere for your loved ones to feel “at home” and safe in their daily lives! Every member of the staff is extremely welcoming and ensure each resident is cared for and heard. Great job Discovery Village!!!

Charles Cummins

My wife and I moved here after living full time at a golf and RV resort near Orlando. Discovery Village was by far the nicest, cleanest and friendliest place of the half-dozen place we and our daughter visited. They have so many activities and the friendliest staff of any place we visited. Plus, the people who live here are among some of the friendliest we have met. We order our meals from a menu and have them served by caring servers who quickly learn what we like and help see that we get it. You have to visit the Village to understand the extent of activities and quality of services. ?

David Miller

My Dad lived at Discovery Village the last 8 months of his life and he got really good care. He lived on the Assisted Living side of the property and even though it took him time to adjust to living there, he came to love the residents and staff. Assisted living was Dad's idea, but Discovery Village was where I wanted him to tour first. It met my criteria of proximity to my home, cleanliness, caring staff & the inclusion of a memory unit. My Dad never used the latter, but he had already been diagnosed with dementia so we were planning ahead and didn't want to move him twice. Right now the Memory Unit is in the process of being remodeled even though the facility is not that old. I think this shows the company's commitment to keep things up to date, looking nice and meeting the needs of it's residents.

No Assisted Living facility is perfect, but the staff at DV is a caring group of people that truly want to work with the families of their residents. Any issue we had, we were always able to work through it with them to get an issue resolved. My Dad had a lot of health complications in his last few months and he was not a simple resident to care for, but the availability and responsiveness of the nursing staff, ops staff and executive staff was impressive and meant a lot to my family. I always had the option of texting the Exec Director or the Assistant Exec Director if I needed to. That kind of accessibility is priceless even though I rarely had to use it.

Discovery Village was a good choice for us and if I had to do it over again, I'd make the same decision.

Rose Brooks

I have been coming here for over 2 years to help a client. One thing that I can say is that the staff is dedicated 100% whether it be general questions to house keeping. The activities director is absolutely wonderful!! I cannot say enough about the cleanliness and the food, I just hope that I can be so fortunate to live here in my not so distant future.