FD Community Federal Credit Union

I'm getting really sick of this Credit unions lack of security. I got hacked AGAIN. seems too easy for information to be stolen. And I'm doing everything I can to prevent it, including mostly using cash. I'm done with this nonsense!! I've been with them for years but now it's time to go. DO NOT come here if you value your money's safety. Very unhappy

This used to be the best bank but recently my account was hacked again and nobody knows how or if I’m getting my money back.Third time this year someone took money from my account but when I first became a costumer as soon as someone other then myself tried to use your account to charge anything it was flagged and you were contacted..Now money was taken out of my account and nobody knows if I’m going to get it back and most likely no I won’t..Used to be a very good bank but not anymore.Go somewhere else!!!

The team at FD Community Credit Union is amazing! I worked with loan officer Jonathan Christofano for getting a motor vehicle loan secured. What an incredible job Jonathan did. The entire process was very easy, thorough, efficient, and smooth. Jonathan was punctual and very well prepared for my arrival at the office. I thought my appointment was going to take an hour or more but it only took 30 minutes, and of those 30 minutes I spent 15 minutes just chatting with Jonathan. He had me signed and completed in just 15 minutes! Jonathan answered all my questions and made this a very pleasurable experience. I HIGHLY recommend Jonathan Christofano and team at FD Community Credit Union! Thanks for all your hard work!

I had a HELOC with this bank for about a year until I no longer needed it. Laura R. is great and her customer service exceptional. Just waiting in line to make a transaction you get the feeling people here - Watertown Ave specifically - love their jobs and care about their customers. Five *'s absolutely!!!

This place is horrid ! Please read all the bad reviews before deciding to use them . The people working here have the worst attitudes at all times ! No one is actually helpful they just brush you off and you have to deal with it alone . When you walk in pls fill out a deposit slip or you will be sent to the back of the line. No other bank does this when you walk in all you need is your id and card . They make every process more difficult for their customers than it has to be. If you even ask or question them just be ready to get a lot of attitude and scrunched faces !!!

Never had an issue with this credit union. Needed a document notarized and I was checking if they offer that service. It’s inconvenient that they don’t answer phones. Not everyone wants to wait for an email back.

They decided to take online banking down at the beginning of a month causing us to negotiate away late payments on our rent. The same “update” removed all the meta data from our accounts and all the shared accounts on my wife’s app. Instead of owning up and fixing the problems they just didn’t care. I will be closing our accounts and moving to another bank. I’ve had an account there for more than 20 years.