FirstLight Home Care of Colorado Springs - Colorado Springs, Colorado

Hope White

In 2021 FirstLight was the company taking care of my mom. They sent two people to her home who were very sick. I found out one was lying on the couch while my mom was in bed because she didn't want to get her sick. The caregiver had reported she had a fever and was sick but they sent her out anyway because there was no replacement. Our mom got Covid and died 6 months later from complications from covid. We have not reported this before because it was a very difficult time for us.

Chrissy

I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing!

Mark Henrichs

FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad's physical therapist to gain his trust and confidence to start walking with a walker again.

In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad's special needs, and were great at keeping us informed of weekly status and issues found.

Kirsten & all at FirstLight were fantastic at helping us with maintaining my father's quality of life. We highly recommend them to anyone seeking elder care at home.

Shirley Brickner

We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service!

Jill Kitanne

We hired First Light to help Mom with her medications, checking on her oxygen, assisting with showers, getting her to meals on time, and checking on her before retiring for the night. The caregivers are great people and truly very helpful with Mom's needs. Charlene is very caring and knowledgeable. Some elderly folks can be somewhat contrary, intimidating, and don't want to cooperate with anyone. Scheduling is great!! Kirsten is VERY accommodating and has been a pleasure to work with.

Charles Plant

My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health care or respite care types of services, I wouldn't hesitate to recommend First Light to family or friends.

Luci Jean

My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great... Everyone was very responsive. I highly recommend!

RT M

I’ve always had nice and friendly assistance from them, especially Ryan. If he tolerates me, that’s amazing. Ryan has assisted me through two surgeries. The office staff is always polite. I can depend on them sending me a helper on time. I don’t worry about no shows or rude help. I sure wish the helpers could get paid more, they do the actual important physical work while management makes the big bucks. A little adjustment will keep them happier and better retention. The employees are there to help us, not to get rich, but need just a few dollars more, as one review said you’ll make more at McDonalds, and that’s sad. Communication is always available with phone calls and texting. If I have another surgery, I look forward to calling First Light.