Naylor Gardens Cooperative Housing Association

I had a fantastic experience working with [Agent’s Brandon. He was incredibly helpful, professional, and knowledgeable throughout the entire leasing process. He took the time to answer all of my questions, guided me through every step, and made sure I felt confident in my decisions. Brandon’s friendly and attentive approach made finding the perfect place so much easier. I highly recommend Brandon for anyone looking for a smooth and stress-free leasing experience!

Please file a complaint with Department of Building online and go to Tenant Court to file a complaint and get a court date. Hence, this is the correct procedure to go through they will be fine infraction and you can ask for back rent to current if you go through the process that I mentioned and please include all the issues that in is taking place in your apartment. Hopefully this information helped

Do not move here… the ladies at the front have horrible attitudes as if the place is a 5 star property. The application process takes forever and all you get is non Chalant attitude when asking for updates. Also please make sure you email them first when you decide not to move in and want to collect your security deposit because they will use that against you and say an apartment is available therefore you cannot get your security deposit check back! Total BS. I have co workers who live there and the units are infested with roaches and mice. I did myself a favor not going through with the process of moving in and TRUST ME YOU WOULD TO BY TAKING THIS ADVICE!

I I could leave a negative 5 stars I would. This place is absolutely horrible. My refrigerator seal has been broken for over a year and they keep just coming and pushing the same seal back in. The rodents are ridiculous as I've had to move twice. The management is a complete joke. They don't return calls or emails. The ONLY thing good going for this place is the cleaning staff and the landscapers who keep the outside appearance up. Beyond that THIS IS NOT the gem it appears to be on the outside.

I have live here for several years. Initially it was fine especially for the price of the units. But now, its horrible!. The apartments have several issues that cause health issues, rodent infestation and pipe burstings happen way to often. Maintenance is sooooo poor! My refrigerator was going bad and I notified them several times and now its completely out! No one followed up on my ticket despite how many I put in. Now I have no fridge and no food to store. I had leave work twice and still nothing

I was suppose to be renting an apartment from them granted the process took longer than expected because of my job with employment verification. But please be very aware they are rude and unprofessional. They will also con you out of your money. I went to go finally look at the apartment and granted they had a whole two months to fix things and everything still wasn't fixed. Then I asked for my $100 back and was told because I decided not to take the unit it was non refundable. That was never told to me nor is it in black and white. Things in writing are very important. I was only told that if I didn't get approved for the apartment I would get it back. Also if I got approved for the apartment it would go towards my first month rent. With that being said they are very unprofessional and I would not recommend anyone to move here unless you are extremely desperate. But to actually go back and forth with a potential resident is rude, unprofessional and disrespectful within itself. I guess they thought I was just going to take the unit and pay them my money and not inspect the unit in it's entirety. I would expect better from this apartment complex seeing as though you have young professional African American leasing and rental people in charge. It saddens me because I was really look forward to moving here. I knew something was wrong when I had to keep calling to see when the apartment was going to be ready to view.