Panola-Harrison Electric Cooperative - Marshall, Texas

Mike Washburn

This electric company sucks!! This power has gone out since Saturday and it’s Tuesday. If the wind blows wrong or rain starts, you can guarantee it’s gonna go out!! We pay our bill on time, every time…. We understand that the storms aren’t preventable but something has to be done about this… just 2 miles up the road is Aep/Swepco territory and they’ve had the same storm come through… lost power for an hour and it’s on….this just doesn’t make any sense and if we could SWITCH we would!!! Worst power company in Keithville, Springridge, And the surrounding areas. This power goes out once or twice a week, in this heat and it’s ridiculous!!!

Kyndal Stephens

This company is a joke. It will rain and the power will be out for HOURS. No good updates. Their updates will say “linemen are wading through the water” like ok? Where are the REAL updates Not the lineman I am blaming. This company needs a better system. Stronger system. No thunder, no lightening, no wind but still NO POWER. Hate that we have no choice but use this sorry company.

Kalob Anderson

charging me 3700 to hook electricity to our new house when it used to be free. how does it go from free to 3700

JB Burnett

Same complaint that most users have voiced. Power goes out constantly, and they are slow to get it restored. The street just south of us is on SWEPCO, it never fails, we lose power they still have power. PHEC is a joke of a company run by a bunch of crooks.

Judy Martinez

We've had service with Panola Harrison for almost 3 years. The WORST service ever.!!!!! Keep calling when power goes off, the response, "call an electrician". Why? Just to spend more money to discover their problems Their records don't show us loosing power. Convenient?
Really want to speak with a member of the Board of Directors. But web site doesn't have a contact function. What are they Afraid of Or is this only for show? Doesn't deserve any stars for service.

Steven Maines

I'm extremely happy with PHEC. Outages happen but they are rare (we are rural at the end of the line). The rates are lower than what I've paid elsewhere. Every contact I've had with the Office has been positive.

Thanks Panola-Harrison!

Dylan Deaton

If your planning on moving to an area PHEC is your only option I would recommend that you find a home somewhere else. Doesn't matter if it's raining a drop or a flood, there's a 90% chance your power will be down from it.

Lisa Mattingly

It's a perfectly nice evening. My power has been out for 30 minutes for no reason at all! It took several calls to get their outage reporting number to even take my report. Now a crew has to be sent out. I'd say they're a joke, except it stopped being funny years ago