Willis Knighton Federal CU - Shreveport, Louisiana

👍 Recensioni 📌 Mappa ℹ️ Informazioni ⏰ Orari

Indirizzo: 8400 Mansfield Rd, Shreveport, LA 71108.
Telefono: 86210605.
Sito web: wkfcu.org
Specialità: Cassa cooperativa federale, Bancomat.
Altri dati di interesse: Drive-through, Ingresso accessibile in sedia a rotelle, Parcheggio accessibile in sedia a rotelle, Anticipo contanti.
Opinioni: Questa azienda ha 29 recensioni su Google My Business.
Media delle opinioni: 3/5.

📌 Posizione di Willis Knighton Federal CU

☎️86210605

⏰ Orario di apertura di Willis Knighton Federal CU

Lunedì: 09–17
Martedì: 09–17
Mercoledì: 09–17
Giovedì: 09–17
Venerdì: 09–18
Sabato: Chiuso
Domenica: Chiuso

Willis Knighton Federal Credit Union è una banca cooperativa federale situata all'indirizzo 8400 Mansfield Rd, Shreveport, LA 71108. Il numero di telefono per contattarli è l'86210605. Il loro sito web è wkfcu.org.

Questa istituzione finanziaria offre una varietà di servizi, tra cui casse cooperative federali e bancomat. È importante notare che la banca ha anche servizi aggiuntivi come drive-through, ingresso accessibile in sedia a rotelle, parcheggio accessibile in sedia a rotelle e anticipo contanti.

La Willis Knighton Federal Credit Union ha ricevuto un totale di 29 recensioni su Google My Business, con una media delle opinioni di 3/5. Le recensioni dei clienti possono fornire informazioni preziose sulla qualità del servizio e dell'esperienza offerti da questa banca.

👍 Recensioni di Willis Knighton Federal CU

Willis Knighton Federal CU - Shreveport, Louisiana

Kwana Phill

1/5

I recieved a non sufficient fee of 30.00 for funds not being available to cover a $25 transaction at 6am in the morning per the Manager of this bank. The deposit i made cleared the bank that same day before noon. So it's a time thing with this bank don't pay a bill first then deposit the money the same day(within 4 hours) you will be charged. I had a business check written to me. 5 day hold for using mobile bank. But first I had to ask permission to use the mobile bank feature by email. It also does not use Zelle. Thank God I don't put my paycheck here or anyanother major

Toasted Almond

1/5

Omg stay away from this bank. My entire experience was the worst. They charge you (the member) fees to transfers funds between your own accounts (savings/checking). Who does that ? Bill pay 😆😡 omg don’t even bother. Your monies will arrive too late. The following month you will see late fees applied to your bills because these slow outdated local banks are not worth it. Don’t even bother applying for a loan. They will turn you down even if you have a score of 820+. This is not a federal credit union because federal credit unions are supposed to help their members and this bank did not. Instead this bank is your worst nightmare. Just stay away!!!

N D

1/5

This Credit Union actually doesn’t deserve any stars, but in order to post it I had to give one star. From the branch manager on down to the workers lack of knowledge, and professionalism but has the audacity to want their customers to remain calm/professional. I’ve had them for years and their service has not gotten any better. They are so far behind time til where their services has no benefits. I bank with other banks and by far this is the only one that is useless. I will now be closing this account because the worse part is I will not be dealing with people that doesn’t have common courtesy, respect for the customer, etc. I will also be reporting their practices to the FTC, and the BBB. Hopefully I can get my complaint to the CEO!

Mr. Nobody

2/5

Everybody here is nice and helpful, but it seems like their actual banking infrastructure and operations are behind on the times. The app is very ornery and logging in is like an obstacle course. The phones are frequently down or so it seems (calling usually guarantees a busy signal), and they open later than most banks do. Not open on Saturday either. When I had to cancel my debit card, I found out that they apparently don’t even issue temporary ATM cards. So the only option was to go in person and withdraw money, if someone was even working the window and wasn’t at lunch to begin with. It has a lot of potential given how friendly most of their employees are, but it needs to catch up with the times. Their actual systems used during transactions seems to crash frequently too. It is fairly embarrassing to have funds available and try to make a purchase, only to swipe or insert your card and have it be declined, then to call (if you can get through) and be told “our systems are down”. The employees get five stars, but the institution itself gets two.

Page Porter

2/5

Banked with them for 21 years. My debit card was compromised twice in 2 month. They decided not to issue me another debit card after they said they were sending me another one, didn’t notify me of their decision, and informed me that it was my responsibility to use my debit card and not get compromised. What? Who can guarantee that in this day and age? They are blaming the victim here. And I feel like they let me down. On top of it, they became rude. Think twice about letting them handle your money. Go with a bigger, more professional institute.

Haley Vincent

1/5

I have been with this credit union about 10 years and they are not helpful at all. No one returns phone calls, you can't get assistance with rebuilding credit. I have tried 6 different times to come in and meet with Randy about what my spouse and I can do to build credit. We have been dodged and even told he wasn't there when he was clearly in his office. My mother jas banked here for going on 30 years and also is very displeased. You send emails and they do not respond. You are truly treated like a number and not a member.

LaQuira Cole

1/5

I am an employee of Willis Knighton and when I opened my account they gave me the incorrect checking number. So when other checks from my second job wasn't posted I called and they said they sent it. I then went to the bank and was told I had wrong checking account number and I showed them the paper it was written on and they didn't say anything but give me the new one. Now I have to wait 3 days before a check can get mailed to me from my other job. I am so upset because it was the banks fault. I have to find a new bank now I am done with them.

Jan Sanchez

1/5

To the teller who decided to talk to her friend on the phone while serving my wife and did not have the common decency to wait untill there was no one else there. How is it that you work there and not ask where you would like to have your hard earned money deposited; checking or savings? How hard is that? How hard is it to activate a card for a customer? I guess talking to your friend is more important than helping a customer. *I hope this Credit Union fires you or else it's going to lose more patrons.